Privacy Policy
Guanchu Food Co., Ltd. (hereinafter referred to as "the Company") collects, processes, and uses your personal data for the following purposes. In accordance with Article 8, Paragraph 1 of the Personal Data Protection Act (hereinafter referred to as "the Personal Data Act") and Article 16 of the Enforcement Rules of the Personal Data Act, this Privacy Policy (hereinafter referred to as "this Policy") is formulated and the following matters are hereby notified to you. Please read them carefully.
You are free to choose whether or not to provide relevant personal information. However, if you refuse to provide relevant personal information, our company will be unable to conduct the necessary verification and processing (such as sample delivery, formula development consultation or appointment for visiting the Yunlin factory), which may result in our inability to provide you with relevant services or better services. We apologize for any inconvenience.
Furthermore, this website is based on the laws of the Republic of China (Taiwan). Visitors to this website should be aware that Taiwanese laws may differ from those of your country of residence. If you reside outside of Taiwan, you must assume all risks associated with using this website and must comply with any applicable regional and national laws.
1. Purpose of the collection
- The collection, processing, and use of personal data in fulfilling legal obligations.
- Other reasons or purposes permitted by law.
- Operating in accordance with the business registration items or the provisions of the articles of association is required, as detailed in the following examples:
- To promote or provide products (such as sauces, prepared food packets, frozen foods, etc.) and customized R&D services related to our business.
- To introduce our past customers' products and services, and to provide various information and benefits, such as:
- Information on various events;
- Personalized advertising (refers to delivering product information that is more closely aligned with user needs by legally analyzing information such as browsing history and service usage records).
- To develop and improve the relevant goods and services operated by our company that are related to our customers, such as:
- Standardized recipe development, sauce application research and development, and service improvement;
- Conduct market surveys and product satisfaction surveys;
- Analyze customer trends and food industry trends;
- Validate the effectiveness of promotional activities and develop global expansion plans.
2. Categories of Personal Data Collected
Our company obtains your personal data from you, our business partners (such as regional agents, e-commerce platforms), or other third parties, including (part or all) the following and any other personal data that can directly or indirectly identify you:
- Identifying individuals includes: such as name, job title, company/restaurant name, phone number, mobile phone number, mailing and registered address, photograph, email address, and specific standard information about accessing this website or mobile application (APP) or social media (e.g., IP address, cookie ID and its content, unique identifier, domain name, device information, usage time, browser type, language settings, geolocation, operating system, server records, web search/browsing/click records and usage patterns and information, etc.).
- Identifying financial entities: For example, bank account numbers and names, credit card or debit card numbers (used when paying for products or samples).
- Identifiers in government documents: such as national identity card number, passport number (which may be required when processing cross-border trade customs declaration or factory entry registration).
- Personal description: such as age, gender, date of birth, nationality, etc.
3. Period, region, target audience, and method of use of personal data
- Period: The period during which personal data is collected for the specific purpose, the retention period stipulated by relevant laws or contracts, or the retention period necessary for the company to perform its duties or business (whichever is longer).
- Target: Our company (EZ1), our related companies, and our business partners or contractors (such as logistics companies, customs brokers, and cross-border distributors).
- Region: The location of the user of the aforementioned personal data and the location is not a region where international transmission is prohibited by the competent authority.
- Method: Comply with relevant laws and regulations of the Personal Data Protection Act by using automated machines or other non-automated methods.
4. Cookies and Visitor Records
To provide better service, some pages on this website use cookies and visitor records to collect information.
- Cookies are a technology for exchanging information between servers and browsers, and may be stored on your device. Cookies may contain device information, website usage records, or user identification information to provide more accurate personalized services.
Service.
- Cookies are used to provide personalized services, such as assisting with form input, tailoring advertising content to user needs, and collecting statistical data to optimize website traffic (without involving the identification of specific individuals).
- Cookie information may be accessed or referenced by third parties commissioning the advertising. If you do not wish to have it provided, you can disable it through your browser settings, but some website functions may be affected.
5. Providing to third parties
For data collection purposes, and provided it complies with the Personal Data Protection Act and other relevant laws, our company may provide your personal data to our affiliates and business partners. If the location of such third party is a region where international transmission is prohibited by the competent authorities, our company will act in accordance with the law.
6. Appropriate safety measures
To prevent personal data from being stolen, altered, damaged, lost, or leaked, our company will comply with the Personal Data Protection Act and other relevant laws and regulations, and take appropriate security measures to ensure the security of data storage and transmission.
7. Rights and procedures for individuals whose personal data is involved
- You may inquire with our company, request to view or request a copy. However, our company may charge necessary costs as required by regulations.
- You may request our company to supplement or correct your personal information.
- If our company collects, processes, or uses your personal data in violation of the Personal Data Protection Act, you may request our company to stop the collection.
- If there is a dispute regarding the accuracy of your personal data, you may request our company to stop processing, using, or restricting the processing of your personal data.
- When the specific purpose for collecting your personal data ceases to exist or the time limit expires, you may request our company to delete, cease processing, use, or restrict the processing of your personal data. However, this does not apply to cases where it is necessary for our business operations or with your written consent.